EXECUTIVE SUMMARY

Our mission: To connect people effortlessly and enable business relationships to flourish sustainably.

As we publish our second consecutive Sustainability & Responsible Business Report, we’re proud to report on how, since our first, we’ve been building on solid foundations, committing even further to ensuring sustainability is at the heart of how we operate as a business.

We’ve set the stage for long-term success in our responsibilities to our people and the planet, by continuing to incorporate the Ten Principles of the UN Global Compact into our strategies, policies and procedures, and establishing a culture of integrity. To demonstrate our commitment to employee engagement, health and wellbeing and equal opportunity that will support all our global teams, we introduced new workplace policies in the last year, including those on Whistleblowing, Menopause, Labour and Human Rights and Equity, Diversion & Inclusion.

We’re as passionate about supporting our clients on their sustainability journeys as we are about our own pledges to continue our roadmap as a sustainable and responsible business. Within this report, we have shared how we’ve been making an influential and positive impact. We remain dedicated to supporting our clients along the different stages of their sustainability journeys through our products and services and sharing knowledge to educate and upskill.

This has been particularly enhanced through the creation of a range of bespoke reporting dashboards, custom-designed in collaboration with our clients to suit their specific requirements. These dashboards allow clients to incorporate and track their progress towards CO2 reduction targets or to easily model and analyse potential CO2 savings opportunities. Our partnership with SQUAKE, which we announced at the start of this year, will further enhance the level of control and depth of analysis that clients can gain using these dashboards.

Our 2023 environmental action agenda is two-fold. We’re continuing to develop and submit our near-term and net-zero targets to the Science Based Target initiative for its validation, as we drive towards achieving net zero by 2050 at the latest, in line with our Net Zero Carbon Events Pledge.

We provide regular sustainability awareness updates across the business and have launched ‘R&M Champions’, a global employee engagement group designed to champion and launch environmental and social initiatives. And we are currently expanding and uploading our global carbon footprint on SWEEP, due for completion mid-2023.

For our clients, we will be rolling out sustainability enhancements to our technology and reporting products, powered by granular CO2 data and carbon compensations from our partnership with SQUAKE.

Furthermore, our Director of Sustainability Chris Truss and Sustainability Manager Myla McPhail continue to demonstrate our commitment to furthering the fantastic progress made as we head towards greater achievements.

Our level of engagement with clients has also been significantly boosted through webinars on sustainability, in-person events with our partner – the world’s largest producer of Sustainable Aviation Fuel (SAF) – Neste, plus dedicated sustainability comms dedicated to our clients.

Our dedication to our sustainability objectives has been recognised by EcoVadis’ assessment of sustainability performance. We were delighted to have jumped from a Bronze rating in 2021 to a Gold medal in 2022. That means we scored higher or equal to 94% of all companies rated by EcoVadis. This year, we are in the process of completing our third EcoVadis assessment and have made it a transformational objective to retain our 'Gold' medal status.