EXECUTIVE SUMMARY

Our mission: To connect people effortlessly and enable business relationships to flourish sustainably.

Following a year in which we strengthened our environmental, social and governance commitments, we’re proud to publish our first Sustainability & Responsible Business Report. In March 2021, with the support and encouragement of our Global Executive Team, Reed & Mackay became a United Nations Global Compact (UNGC) participant. We have pledged to incorporate the 10 UNGC guiding principles into our strategy, operations and decision-making processes. This is well under way within our GRC and HR Teams having already revised and created several key policies, improved upon due diligence processes, and implemented ‘Resilience, Opportunity & Risk’ Committees in key areas.

Our integrated management system, including our ISO14001 Environmental Management certification, which we have held since 2009, ensured we were well placed to receive a Bronze award for our first Ecovadis assessment of sustainability performance in 2021. We are rated in the top 4% of companies in our industry for ethics which also reflects how we care for our people. Following the challenges experienced during the pandemic, we have designed objectives which will support our global teams across the four pillars of Human Rights, Talent Development, Wellbeing and Engagement. The creation of our Mental Health First Aider roles and their induction training was one of our proudest achievements in the area in 2021.

Since businesses began to return to travel in late 2021, we have had an incredible level of engagement with our clients on the topic of sustainability. In parallel to our client base, our most significant impact on the environment is our business travel carbon emissions, they account for 86% of our total carbon footprint. This year we announced our carbon emissions reduction target of 50% by 2035, at the latest, based on CO2e/FTE. We will be able to achieve this by utilising the same innovative products and services that we offer to our clients.

The development of our sustainability module within our product offering is underway and will allow the management of travel programmes according to CO2e parameters, granular CO2 measurement and contextualisation of the impact of travel. The combination of advisory services, policy advice and our bespoke technology, coupled with our dynamic reporting, will allow our clients to effectively budget for their carbon production and accurately track performance to their CO2 reduction targets.

As the aviation industry begins to decarbonise, it is imperative to support our clients in reducing or mitigating their unavoidable emissions. This is made possible through our exciting partnership with Neste and allows our clients to reduce their air travel emissions by up to 80% through the purchase of Sustainable Aviation Fuel (SAF). We have also partnered with ClimateCare and Natural Capital Partners to offer our clients the opportunity to purchase verified carbon offsetting credits from projects of the highest quality and standards.

Finally, we have appointed Chris Truss as Director of Sustainability and Myla McPhail to Sustainability Manager. Both appointments demonstrate our commitment to furthering the fantastic progress made and as a launchpad for greater achievements.