“Organizations need look at how many nights people have been travelling, how many days they’re not with their family,” Oliver says. “Looking after your travelers’ wellbeing all points to employee productivity and better performance and, subsequently, business efficiency.”
Warren agrees, predicting that the focus of TMC programs is shifting from cost reduction and compliance to prioritizing employee wellbeing. “Behavioral management is crucial to understanding how to retain talent and, in turn, drive the most savings for employees who travel extensively,” she says. “This could come in the form of a report or a dashboard, which will help identify travelers who might be burning out, allowing change to their travel patterns accordingly.”