“Organisations need look at how many nights people have been travelling, how many days they’re not with their family,” Oliver says. “Looking after your travellers’ wellbeing all points to employee productivity and better performance and, subsequently, business efficiency.”
Warren agrees, predicting that the focus of TMC programmes is shifting from cost reduction and compliance to prioritising employee wellbeing. “Behavioural management is crucial to understanding how to retain talent and, in turn, drive the most savings for employees who travel extensively,” she says. “This could come in the form of a report or a dashboard, which will help identify travellers who might be burning out, allowing change to their travel patterns accordingly.”